Last Updated: March 2, 2026

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At Hello Friends, we believe that every child deserves the opportunity to learn, grow, and enjoy the magic of storytelling and song. We are committed to ensuring digital accessibility for everyone, including people with disabilities, and are continually improving the user experience for everyone by applying the relevant accessibility standards.

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Our Commitment

We strive to ensure that our digital content—including our website, stories, songs, and videos—is accessible to all users, regardless of their physical or cognitive abilities. We view accessibility as an ongoing process of improvement and are dedicated to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 level AA, the globally recognized standard for digital accessibility.

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Accessibility Features

We are actively working to implement and maintain the following features to ensure our site is usable by everyone:

• Text Alternatives: We strive to provide descriptive "alt-text" for all images so that screen reader users can understand the content and context of our visual materials.

• Keyboard Navigation: We aim to ensure that our website can be fully navigated using a keyboard, allowing those who cannot use a mouse to access our content easily.

• Video Captions: Since our literacy platform relies heavily on videos and songs, we are committed to providing captions (or transcripts) to ensure our content is accessible to those who are deaf or hard of hearing.

• Readable Design: We prioritize clear, high-contrast layouts and legible typography to support users with visual impairments or cognitive differences.

• Clear Structure: We use semantic HTML headings to ensure a logical reading order for assistive technologies.

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Feedback and Contact Information

We are constantly learning and evolving. If you encounter any barriers to accessibility, or if you have suggestions on how we can improve our site for you or your child, we want to hear from you.

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Please contact us using the methods below. We commit to responding to all accessibility feedback within 5 business days.

• Email: info@thehellofriendsshow.com

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Ongoing Improvement

We view accessibility as a journey, not a destination. We conduct periodic reviews of our website to identify areas for improvement and regularly update our content to ensure we are serving all members of our community effectively.